tawk.to
Live chat, tickets and a knowledge base for zero dollars; the little badge is how the arithmetic survives.
Technical Profile & Specs
verified 2026-08-11
- Cost
- $0 / forever (Free tier / Free tool)
- License
- proprietary, free
- Hosting Model
- Hosted (their cloud)
- Platforms
- desktopmobilewebthey host it
- Installation
- Hosted signup, then paste the generated JavaScript widget or install a CMS plugin
- Operational Setup
- Access to edit the website or install its CMS plugin
- Where Your Data Lives
- Chats, tickets and contacts in tawk.to's cloud account; chat and ticket exports are JSON
- The Catch / Trade-off
- You accept vendor branding and less control over inbox workflows and data than Chatwoot Cloud.
Replaces 10 paid apps
up to $276/mo ($3,312/yr) in subscriptions
tawk.to FAQ
Common questions
Is tawk.to free and open source?+
tawk.to is a free tool that runs on hosted. Live chat, tickets and a knowledge base for zero dollars; the little badge is how the arithmetic survives.
What paid software does tawk.to replace?+
tawk.to serves as a free replacement for 10 paid SaaS applications: Chatwoot Cloud, Crisp, Freshdesk, Front, Groove, Help Scout, Intercom, LiveChat, Tidio, Zendesk, saving up to $276/month ($3,312/year) in subscription bills.
How do you install and set up tawk.to?+
Installation: Hosted signup, then paste the generated JavaScript widget or install a CMS plugin. Setup notes: Access to edit the website or install its CMS plugin
What is the catch or trade-off with tawk.to?+
You accept vendor branding and less control over inbox workflows and data than Chatwoot Cloud.