# Tiledesk: Free Open Source Alternative to Decagon, DocsBot, Gorgias

Canonical: https://caniforkit.com/fork/tiledesk
Last updated: 2026-11-07

Tiledesk (Open Source, Open Source) replaces Decagon, DocsBot, Gorgias, Mava. Build AI chatbots, automate customer support workflows, and connect live agents across web, WhatsApp, email, and voice with a no-code visual designer.

## Tool Specifications
- **Tool Name**: Tiledesk
- **Type**: Open Source Project
- **License**: Open Source
- **Official Website**: https://tiledesk.com/
- **GitHub Repository**: https://github.com/tiledesk/tiledesk-dashboard
- **GitHub Stars**: ★ 16
- **Runs On**: Self-host
- **Maintenance Status**: nov 2026
- **Platforms**: web, self-hosted, docker to self-host
- **Data Storage**: All application data and configuration live on your own server or local database.
- **Installation**: Clone https://github.com/tiledesk/tiledesk-dashboard or deploy with Docker Compose
- **Setup Requirements**: Deploy via Docker or binary release from GitHub and configure environment variables.
- **The Catch / Limitation**: Requires self-hosting setup, updates, and server maintenance compared to managed Decagon.

## Paid SaaS Applications Replaced (6)
Replacing these paid tools with Tiledesk saves up to $85/mo ($1,020/yr) in software subscriptions:

| Replaced Software | Category | SaaS Price | Comparison Guide |
| --- | --- | --- | --- |
| [Decagon](https://caniforkit.com/decagon) | [ai assistants](https://caniforkit.com/category/ai-assistant) | $15/mo | [Compare Decagon vs Tiledesk](https://caniforkit.com/vs/decagon-vs-tiledesk) |
| [DocsBot](https://caniforkit.com/docsbot) | [notes & knowledge](https://caniforkit.com/category/notes-knowledge) | $10/mo | [Compare DocsBot vs Tiledesk](https://caniforkit.com/vs/docsbot-vs-tiledesk) |
| [Gorgias](https://caniforkit.com/gorgias) | [forms](https://caniforkit.com/category/forms) | $15/mo | [Compare Gorgias vs Tiledesk](https://caniforkit.com/vs/gorgias-vs-tiledesk) |
| [Mava](https://caniforkit.com/mava) | [forms](https://caniforkit.com/category/forms) | $15/mo | [Compare Mava vs Tiledesk](https://caniforkit.com/vs/mava-vs-tiledesk) |
| [Voiceflow](https://caniforkit.com/voiceflow) | [ai assistants](https://caniforkit.com/category/ai-assistant) | $15/mo | [Compare Voiceflow vs Tiledesk](https://caniforkit.com/vs/voiceflow-vs-tiledesk) |
| [Watermelon](https://caniforkit.com/watermelon) | [ai assistants](https://caniforkit.com/category/ai-assistant) | $15/mo | [Compare Watermelon vs Tiledesk](https://caniforkit.com/vs/watermelon-vs-tiledesk) |

## Frequently Asked Questions

### Is Tiledesk free and open source?
Tiledesk is an open source tool licensed under Open Source that runs on self-host. Build AI chatbots, automate customer support workflows, and connect live agents across web, WhatsApp, email, and voice with a no-code visual designer.

### What is the trade-off or limitation of using Tiledesk?
Requires self-hosting setup, updates, and server maintenance compared to managed Decagon.

## Related

- [Self-Hosted Open Source Directory](https://caniforkit.com/self-hosted)
- [All Paid SaaS Alternatives Index](https://caniforkit.com/alternatives)
- [Software Categories Directory](https://caniforkit.com/categories)
- [Homepage](https://caniforkit.com)