Head-to-Head Comparison · Alternative to Chatwoot Cloud · 🛟 customer support
Chatwoot Cloud vs HubSpot Free CRM
A two-seat shared inbox and live chat bolted to a CRM; free until the limits become colleagues. Here is how HubSpot Free CRM ($0/mo free) stacks up against Chatwoot Cloud ($19/mo) across cost, hosting, data privacy, and real-world trade-offs.
HubSpot Free CRM
$0.00/mo · proprietary, free
Chatwoot Cloud vs HubSpot Free CRM Specification Matrix
facts verified 2026-08-11
| Dimension | Chatwoot Cloud (Paid) | HubSpot Free CRM (Replacement) |
|---|---|---|
| Monthly Price | $19 / mo | $0 / mo |
| 1-Year Cost (1 seat) | $228 / yr | $0 / yr (Save $228) |
| 1-Year Cost (5 seats) | $1,140 / yr | $0 / yr (Save $1,140) |
| 1-Year Cost (10 seats) | $2,280 / yr | $0 / yr (Save $2,280) |
| Source & License | Proprietary SaaS | free proprietary, free |
| Where It Runs | Vendor Cloud | Hosted (their cloud) |
| Platforms | Web / Cloud | mobilewebthey host it |
| GitHub Stars | — | ★ $0 forever |
Deep Dive: Switching from Chatwoot Cloud to HubSpot Free CRM
Trade-offs, installation & data architecture
What you trade away
It is capped at two users and replaces Chatwoot's omnichannel support model with a CRM-centric inbox.
How to deploy HubSpot Free CRM
Hosted signup, then connect a team inbox/email and add the website tracking or chat-widget code
What it takes to run
Connecting and verifying the shared email inbox and website domain
Where your data lives
CRM contacts and conversation history in HubSpot's cloud; records export to spreadsheet files and conversations are available through its API
Why fork HubSpot Free CRM instead of vibe-coding a Chatwoot Cloud clone?
The core loop is buildable, but a dependable replacement becomes a real weekend or multi-day project. For Chatwoot Cloud, use a managed shared inbox and website widget instead of operating Chatwoot yourself. The hard boundary is managed upgrades, backups, delivery infrastructure, support, and integrations, plus channel integrations and support operations.
Chatwoot Cloud vs HubSpot Free CRM FAQ
Is HubSpot Free CRM a good free alternative to Chatwoot Cloud?+
Yes. HubSpot Free CRM is a verified free replacement for Chatwoot Cloud. A two-seat shared inbox and live chat bolted to a CRM; free until the limits become colleagues.
What is the catch when switching from Chatwoot Cloud to HubSpot Free CRM?+
It is capped at two users and replaces Chatwoot's omnichannel support model with a CRM-centric inbox.
How much do you save switching from Chatwoot Cloud to HubSpot Free CRM?+
Chatwoot Cloud costs $19/mo ($228/yr) per seat, whereas HubSpot Free CRM is $0/mo. Switching saves $228/yr for a solo user, $1,140/yr for a 5-person team, and $2,280/yr for a 10-person team.
How do I install or self-host HubSpot Free CRM instead of Chatwoot Cloud?+
Install: Hosted signup, then connect a team inbox/email and add the website tracking or chat-widget code. Setup: Connecting and verifying the shared email inbox and website domain
