Head-to-Head Comparison · Alternative to Decagon · ✨ ai assistants
Decagon vs Tiledesk
Build AI chatbots, automate customer support workflows, and connect live agents across web, WhatsApp, email, and voice with a no-code visual designer. Here is how Tiledesk ($0/mo open source) stacks up against Decagon ($15/mo) across cost, hosting, data privacy, and real-world trade-offs.
Tiledesk is a verified Open Source-licensed open-source replacement for Decagon. Switching from Decagon ($15/mo) saves $180/yr per solo seat, or $900/yr for a 5-person team. Deployment: Runs on Self-host.
The catch: Requires self-hosting setup, updates, and server maintenance compared to managed Decagon.
Tiledesk
$0.00/mo · Open Source
Decagon vs Tiledesk Specifications
facts verified 2026-11-07
| Dimension | Decagon (Paid) | Tiledesk (Replacement) |
|---|---|---|
| Monthly Price | $15 / mo | $0 / mo |
| 1-Year Cost (1 seat) | $180 / yr | $0 / yr (Save $180) |
| 1-Year Cost (5 seats) | $900 / yr | $0 / yr (Save $900) |
| 1-Year Cost (10 seats) | $1,800 / yr | $0 / yr (Save $1,800) |
| Source & License | Proprietary SaaS | open source Open Source |
| Where It Runs | Vendor Cloud | Self-host (your server) |
| Platforms | Web / Cloud | webself-hosteddocker to self-host |
| GitHub Stars | — | ★ 16 (active nov 2026) |
Deep Dive: Switching from Decagon to Tiledesk
Trade-offs, installation & data architecture
What you trade away
Requires self-hosting setup, updates, and server maintenance compared to managed Decagon.
How to deploy Tiledesk
Clone https://github.com/tiledesk/tiledesk-dashboard or deploy with Docker Compose
What it takes to run
Deploy via Docker or binary release from GitHub and configure environment variables.
Where your data lives
All application data and configuration live on your own server or local database.
Why fork Tiledesk instead of vibe-coding a Decagon clone?
Instead of paying recurring SaaS fees for Decagon or rebuilding it from scratch, deploy one of the 5 battle-tested open-source alternatives like Parlant.
Decagon vs Tiledesk FAQ
Is Tiledesk a good free alternative to Decagon?+
Yes. Tiledesk is a verified open-source (Open Source) replacement for Decagon. Build AI chatbots, automate customer support workflows, and connect live agents across web, WhatsApp, email, and voice with a no-code visual designer.
What is the catch when switching from Decagon to Tiledesk?+
Requires self-hosting setup, updates, and server maintenance compared to managed Decagon.
How much do you save switching from Decagon to Tiledesk?+
Decagon costs $15/mo ($180/yr) per seat, whereas Tiledesk is $0/mo. Switching saves $180/yr for a solo user, $900/yr for a 5-person team, and $1,800/yr for a 10-person team.
How do I install or self-host Tiledesk instead of Decagon?+
Install: Clone https://github.com/tiledesk/tiledesk-dashboard or deploy with Docker Compose. Setup: Deploy via Docker or binary release from GitHub and configure environment variables.
