Head-to-Head Comparison · Alternative to Gorgias · 📝 forms
Gorgias vs Hexabot
Build and run AI agents, agentic workflows, and multichannel automation on your own infrastructure, with memory, RAG, MCP tools, and full data control. Here is how Hexabot ($0/mo open source) stacks up against Gorgias ($15/mo) across cost, hosting, data privacy, and real-world trade-offs.
Hexabot is a verified Open Source-licensed open-source replacement for Gorgias. Switching from Gorgias ($15/mo) saves $180/yr per solo seat, or $900/yr for a 5-person team. Deployment: Runs on Self-host.
The catch: Requires self-hosting setup, updates, and server maintenance compared to managed Gorgias.
Hexabot
$0.00/mo · Open Source
Gorgias vs Hexabot Specifications
facts verified 2026-11-07
| Dimension | Gorgias (Paid) | Hexabot (Replacement) |
|---|---|---|
| Monthly Price | $15 / mo | $0 / mo |
| 1-Year Cost (1 seat) | $180 / yr | $0 / yr (Save $180) |
| 1-Year Cost (5 seats) | $900 / yr | $0 / yr (Save $900) |
| 1-Year Cost (10 seats) | $1,800 / yr | $0 / yr (Save $1,800) |
| Source & License | Proprietary SaaS | open source Open Source |
| Where It Runs | Vendor Cloud | Self-host (your server) |
| Platforms | Web / Cloud | webself-hosteddocker to self-host |
| GitHub Stars | — | ★ 1.2k (active nov 2026) |
Deep Dive: Switching from Gorgias to Hexabot
Trade-offs, installation & data architecture
What you trade away
Requires self-hosting setup, updates, and server maintenance compared to managed Gorgias.
How to deploy Hexabot
Clone https://github.com/hexastack/hexabot or deploy with Docker Compose
What it takes to run
Deploy via Docker or binary release from GitHub and configure environment variables.
Where your data lives
All application data and configuration live on your own server or local database.
Why fork Hexabot instead of vibe-coding a Gorgias clone?
Instead of paying recurring SaaS fees for Gorgias or rebuilding it from scratch, deploy one of the 10 battle-tested open-source alternatives like Chatwoot.
Gorgias vs Hexabot FAQ
Is Hexabot a good free alternative to Gorgias?+
Yes. Hexabot is a verified open-source (Open Source) replacement for Gorgias. Build and run AI agents, agentic workflows, and multichannel automation on your own infrastructure, with memory, RAG, MCP tools, and full data control.
What is the catch when switching from Gorgias to Hexabot?+
Requires self-hosting setup, updates, and server maintenance compared to managed Gorgias.
How much do you save switching from Gorgias to Hexabot?+
Gorgias costs $15/mo ($180/yr) per seat, whereas Hexabot is $0/mo. Switching saves $180/yr for a solo user, $900/yr for a 5-person team, and $1,800/yr for a 10-person team.
How do I install or self-host Hexabot instead of Gorgias?+
Install: Clone https://github.com/hexastack/hexabot or deploy with Docker Compose. Setup: Deploy via Docker or binary release from GitHub and configure environment variables.
