Head-to-Head Comparison · Alternative to Gorgias · 📝 forms
Gorgias vs Erxes
All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth. Here is how Erxes ($0/mo open source) stacks up against Gorgias ($15/mo) across cost, hosting, data privacy, and real-world trade-offs.
Erxes is a verified Open Source-licensed open-source replacement for Gorgias. Switching from Gorgias ($15/mo) saves $180/yr per solo seat, or $900/yr for a 5-person team. Deployment: Runs on Self-host.
The catch: Requires self-hosting setup, updates, and server maintenance compared to managed HubSpot CRM Suite.
Gorgias vs Erxes Specifications
facts verified 2026-11-07
| Dimension | Gorgias (Paid) | Erxes (Replacement) |
|---|---|---|
| Monthly Price | $15 / mo | $0 / mo |
| 1-Year Cost (1 seat) | $180 / yr | $0 / yr (Save $180) |
| 1-Year Cost (5 seats) | $900 / yr | $0 / yr (Save $900) |
| 1-Year Cost (10 seats) | $1,800 / yr | $0 / yr (Save $1,800) |
| Source & License | Proprietary SaaS | open source Open Source |
| Where It Runs | Vendor Cloud | Self-host (your server) |
| Platforms | Web / Cloud | webself-hosteddocker to self-host |
| GitHub Stars | — | ★ 4.1k (active nov 2026) |
Deep Dive: Switching from Gorgias to Erxes
Trade-offs, installation & data architecture
What you trade away
Requires self-hosting setup, updates, and server maintenance compared to managed HubSpot CRM Suite.
How to deploy Erxes
Clone https://github.com/erxes/erxes or deploy with Docker Compose
What it takes to run
Deploy via Docker or binary release from GitHub and configure environment variables.
Where your data lives
All application data and configuration live on your own server or local database.
Why fork Erxes instead of vibe-coding a Gorgias clone?
Instead of paying recurring SaaS fees for Gorgias or rebuilding it from scratch, deploy one of the 10 battle-tested open-source alternatives like Chatwoot.
Gorgias vs Erxes FAQ
Is Erxes a good free alternative to Gorgias?+
Yes. Erxes is a verified open-source (Open Source) replacement for Gorgias. All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth.
What is the catch when switching from Gorgias to Erxes?+
Requires self-hosting setup, updates, and server maintenance compared to managed HubSpot CRM Suite.
How much do you save switching from Gorgias to Erxes?+
Gorgias costs $15/mo ($180/yr) per seat, whereas Erxes is $0/mo. Switching saves $180/yr for a solo user, $900/yr for a 5-person team, and $1,800/yr for a 10-person team.
How do I install or self-host Erxes instead of Gorgias?+
Install: Clone https://github.com/erxes/erxes or deploy with Docker Compose. Setup: Deploy via Docker or binary release from GitHub and configure environment variables.
